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Nuxx,

If you ship back to Vortech make sure you get a promised date for your return and hold them too it. Also make sure they have your warranty information before they start repairs.

I sent my s/c back in September 2001. I did not get my return until April 2002 and I had to pay almost $600 for the repair because my warranty papers had been "misplaced" and I had only purchased the thing 1 year prior to the repair. Just be cautious.
 
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