His expectations are absurd, especially for this hobby. I would go out on a limb to say he regularly sends food back for who knows why. I bought a small block from Woody and smoked a piston after less than 3k miles. It was an obvious lean condition, my problem. He answered all of my emails promptly and even helped with all the torque specs to reassemble. Completely unnecessary, just went out of his way to help someone. Be a man and call him. Even if unintentional it's poor defamation on Paul's part.