No one is going to bash you.Toby;
You have a lot of balls coming back into this thread and pushing your agenda like nothing ever happened. You and Martin both did me wrong and called me a liar regardless of all of the pics and documentation I provided. I even invited Mark to come down and see the engine disassembly himself.
I'll give you a little update about your engine. The block was cracked and a cylinder was leaking combustion into the coolant thus blowing the freeze plugs. Of course: my builder wanted to mag the block and I said no need. Well that bit me in the arse! I lost all the way around on that pile of scrap metal.
It speaks volumes that you stayed at CHP/CPRE even while knowing what Martin had going on in the shop in hopes of becoming a partner. You are just as guilty as him for not coming forward sooner. You basically got what was coming to you although I wouldn't wish it on anyone. You can't just wash your hands of that operation because you were just as much a part of it.
I'm sure the klan will be checking in soon to bash me. I could care less at this point but I can tell you that an apology would have went a long way.
CHP/CPR 347 (LONG)
I started this thread a while back and I never finished what I had to say. I needed to cool down a bit. I'm not sure if this is the correct sub forum to post this in so feel free to move it. Thank you.
I purchased a 347 short block from CHP. It vibrated from the start. Upon disassembly at 500 miles by a professional mechanic; various issues were found. The rotating assembly was off a total of 64ozs causing the imbalance and bad vibrations. It then came to light in the past few weeks that my harmonic balancer, flywheel and pressure plate I sent to CHP, was never used in the balancing process. The owner did admit this after months of going back and forth. Metal debris was found between the main bearings and caps. Main bearings were gouged and ruined. The thrust bearing was worn on one side as if it were never squared. The front cam bearing was gouged as if a tool had slid across it. Tobi at CHP stated that camshafts are sharp. That was his explanation for a bearing that should have been replaced. The mains had never been align honed and two caps were tapered. I was told by CHP that they only align hone an engine if it needs it. The bores were tapered upon inspection by my machinist as well. Maybe this explains the terrible oil consumption that the engine suffered from. It was also discovered that one of the head gaskets may have leaked and that is on me. I didn't check the head surface for trueness before installing. It was later discovered that my new AFR head gasket surface was .005"-.01" from true. The heads are now resurfaced. CHP consistantly brings up that the leaky head gasket could have bent rods and such. Very true but what does that have to do with their bad machining and balancing? I didn't complain to CHP that the head gasket leaked. I complained about the bad vibrations, machining and balancing. CHP attempts to railroad the facts at every turn.
Also; my new harmonic balancer rubbed the bottom bolt boss on the water pump. The rubbing between balancer and water pump is common place with aftermarket parts and some paint from the water pump transferred to the balancer. Google this rubbing and you'll be rewarded with many posts/threads discussing it. I was told by CHP that the slight rub damaged the balancer thus causing the vibration. The balancer is fine and being used on my newly rebuilt 347. I received the balancer rubbing excuse repeatedly until the Martin of CHP admitted that they had messed up the engine balance. That balancer rubbing was my bad but did not cause any damage to the engine. I also had an issue with two freeze plugs blowing. My mechanic did a cooling system pressure test as well as the blue die test to see if any combustion gasses entered the coolant. He found nothing. I'm still baffled why the tests showed nothing but I do believe the head gasket seeped as I never had to add coolant.
CHP offered to have me haul the engine from Phoenix to California so they could put it on an engine dyno. I would leave the engine there and drive back home. I would then drive back to California after the engine was repaired, pick it up and drive back home. Being such a long haul; I would have the expense of a hotel room during both trips along with fuel and meals. The other choice given to me by CHP was to strap the engine to a pallet and have a truck haul it there and back at my expense. Nearly $500.00 each way. My thought process is two fold. If CHP couldn't build the engine correct the first time; do I trust them to do it correctly the second time. I also considered the cost of the two options given to me by CHP. Ship it or drive it there....Both are not cheap alternatives. I was originally given the two alternatives by the employee who sold me the short block. I have all emails where I was asked to ship or haul the engine at my expense. I decided my money was best spent having a local and unbiased party re-machine the block and balance the rotating assembly. I was eventually contacted by Martin from CHP who argued and denied the whole mess even though I presented facts and photo documentation. I received a very condescending attitude. It was as if their employees could do no wrong. After months of email correspondence; CHP admitted partial fault and asked what I wanted. I asked for $1000.00 to cover the re-machining and balancing of the block/rotating assembly. This didn't begin to cover the [email protected] of the engine nor any other expenses that I paid out. At this point I was unaware that I was speaking to the "Boss" at CHP. The boss attempted to lowball me stating that they only charge $80.00 for a balance job to anyone who walks into the shop. I challenge anyone to find a shop that charges so little for a balance job that can take hours to do. At this point I was going back and forth with CHP on a fair settlement. The boss (Martin) then stated that their company's return policy differed from what I was told by Tobi and that I should have known this. So at this point; I'm suppose to know that an employee/salesman from CHP misquoted the correct return policy and that supposedly; I could have shipped the engine to CHP at no cost to me. The customer service staff is there to assist me; the customer. If you tell me that shipping or hauling the engine to CHP and back is going to cost me; I believe you. Who would know the policies better than the salesman?
I also provided the contact info of my local machinist to Martin at CHP. Martin refused to call the machinist to collect info on bore, crank and mains. I'm not a machinist and I sometimes could not explain how measurements were taken and what certain measurement values were. Martin had the chance but instead chose to insult my machinist on several occasions. I offered to have Martin or one of his reps inspect the block and it's parts at my machinist. Again; he ignored the opportunity.
CHP also enjoys railroading the actual issues by bringing up the fact that I called Tobi at CHP for advice on some elementary things. Now I've built a few engines in my 55 years but by no means am I a pro. I've asked plenty of questions here as well. CHP has chose to take those questions and spin them around to show that I didn't know what I was doing. What CHP doesn't tell you is that the engine was assembled by an ASE certified mechanic who is a award winning hot rod builder who has even been featured in magazine articles. I'm bragging but he is a very humble guy. I'm just curious by nature and bent Tobi's ear to satisfy my curiosity. Tobi was great to me up until the engine came apart and I sent photos of bad machining, metal debris from assembly, toasted bearings, pics of measurements being taken, etc....I took a bunch of pics that are undeniable evidence. I've saved every email and they often prove that CHP customer service are far from truthful. Tobi also attempted to railroad the issues in the beginning by stating that CHP/CPR did not build me a long block so they are off the hook if metal found it's way to the main bearings during head and intake install. I always get this defensive attitude from Tobi and Martin. If I exposed the engine to metal debris; how did metal debris get sandwiched between the main bearings and caps? That can only happen during assembly of the small block.
CHP/CPR also enjoy bragging how they build trophy truck engines and such and there is no way that their guys screwed up. I heard this over and over and in the end Martin from CHP/CPR admitted fault with the balance job and issues with the mains. He never apologized and I guess that really bothers me as I think it should.
I'm sorry that I've taken up the bandwidth but I've had enough of CHP/CPR's non-existent customer service. For those who may think I'm biased and such....I'm a repeat customer. I have another CHP 347 with the 5.315 rods and originally had the old Probe SRS 10666-030 pistons. I was very happy with that engine and it was just rebuilt to go into my son's car.
In the end; Martin offered me $707.00. I asked for $1000.00. Martin and I went back and forth via email for a couple of weeks. Martin's attitude pushed me to the point of considering a legal avenue and I told him so. His offer of $707.00 was pulled and here we are. Am I pig headed for not accepting Martin's offer after months of receiving the worst customer service ever? You betcha! It is the principle of the matter.
You are all free to judge me as you please, but I know in my heart that I have typed the honest truth here. I still have all of the photos, emails and damaged parts.
Buyer Beware folks. People deserve to know who provides great customer service and who doesn't. Somehow these companies get away with it. I'm so thankful that I sent the engine to a local party who is unbiased. To this day; my machinist does not know who built the short block originally nor did he ask. He did get a chuckle out of Martin's insults though.
I purchased a 347 short block from CHP. It vibrated from the start. Upon disassembly at 500 miles by a professional mechanic; various issues were found. The rotating assembly was off a total of 64ozs causing the imbalance and bad vibrations. It then came to light in the past few weeks that my harmonic balancer, flywheel and pressure plate I sent to CHP, was never used in the balancing process. The owner did admit this after months of going back and forth. Metal debris was found between the main bearings and caps. Main bearings were gouged and ruined. The thrust bearing was worn on one side as if it were never squared. The front cam bearing was gouged as if a tool had slid across it. Tobi at CHP stated that camshafts are sharp. That was his explanation for a bearing that should have been replaced. The mains had never been align honed and two caps were tapered. I was told by CHP that they only align hone an engine if it needs it. The bores were tapered upon inspection by my machinist as well. Maybe this explains the terrible oil consumption that the engine suffered from. It was also discovered that one of the head gaskets may have leaked and that is on me. I didn't check the head surface for trueness before installing. It was later discovered that my new AFR head gasket surface was .005"-.01" from true. The heads are now resurfaced. CHP consistantly brings up that the leaky head gasket could have bent rods and such. Very true but what does that have to do with their bad machining and balancing? I didn't complain to CHP that the head gasket leaked. I complained about the bad vibrations, machining and balancing. CHP attempts to railroad the facts at every turn.
Also; my new harmonic balancer rubbed the bottom bolt boss on the water pump. The rubbing between balancer and water pump is common place with aftermarket parts and some paint from the water pump transferred to the balancer. Google this rubbing and you'll be rewarded with many posts/threads discussing it. I was told by CHP that the slight rub damaged the balancer thus causing the vibration. The balancer is fine and being used on my newly rebuilt 347. I received the balancer rubbing excuse repeatedly until the Martin of CHP admitted that they had messed up the engine balance. That balancer rubbing was my bad but did not cause any damage to the engine. I also had an issue with two freeze plugs blowing. My mechanic did a cooling system pressure test as well as the blue die test to see if any combustion gasses entered the coolant. He found nothing. I'm still baffled why the tests showed nothing but I do believe the head gasket seeped as I never had to add coolant.
CHP offered to have me haul the engine from Phoenix to California so they could put it on an engine dyno. I would leave the engine there and drive back home. I would then drive back to California after the engine was repaired, pick it up and drive back home. Being such a long haul; I would have the expense of a hotel room during both trips along with fuel and meals. The other choice given to me by CHP was to strap the engine to a pallet and have a truck haul it there and back at my expense. Nearly $500.00 each way. My thought process is two fold. If CHP couldn't build the engine correct the first time; do I trust them to do it correctly the second time. I also considered the cost of the two options given to me by CHP. Ship it or drive it there....Both are not cheap alternatives. I was originally given the two alternatives by the employee who sold me the short block. I have all emails where I was asked to ship or haul the engine at my expense. I decided my money was best spent having a local and unbiased party re-machine the block and balance the rotating assembly. I was eventually contacted by Martin from CHP who argued and denied the whole mess even though I presented facts and photo documentation. I received a very condescending attitude. It was as if their employees could do no wrong. After months of email correspondence; CHP admitted partial fault and asked what I wanted. I asked for $1000.00 to cover the re-machining and balancing of the block/rotating assembly. This didn't begin to cover the [email protected] of the engine nor any other expenses that I paid out. At this point I was unaware that I was speaking to the "Boss" at CHP. The boss attempted to lowball me stating that they only charge $80.00 for a balance job to anyone who walks into the shop. I challenge anyone to find a shop that charges so little for a balance job that can take hours to do. At this point I was going back and forth with CHP on a fair settlement. The boss (Martin) then stated that their company's return policy differed from what I was told by Tobi and that I should have known this. So at this point; I'm suppose to know that an employee/salesman from CHP misquoted the correct return policy and that supposedly; I could have shipped the engine to CHP at no cost to me. The customer service staff is there to assist me; the customer. If you tell me that shipping or hauling the engine to CHP and back is going to cost me; I believe you. Who would know the policies better than the salesman?
I also provided the contact info of my local machinist to Martin at CHP. Martin refused to call the machinist to collect info on bore, crank and mains. I'm not a machinist and I sometimes could not explain how measurements were taken and what certain measurement values were. Martin had the chance but instead chose to insult my machinist on several occasions. I offered to have Martin or one of his reps inspect the block and it's parts at my machinist. Again; he ignored the opportunity.
CHP also enjoys railroading the actual issues by bringing up the fact that I called Tobi at CHP for advice on some elementary things. Now I've built a few engines in my 55 years but by no means am I a pro. I've asked plenty of questions here as well. CHP has chose to take those questions and spin them around to show that I didn't know what I was doing. What CHP doesn't tell you is that the engine was assembled by an ASE certified mechanic who is a award winning hot rod builder who has even been featured in magazine articles. I'm bragging but he is a very humble guy. I'm just curious by nature and bent Tobi's ear to satisfy my curiosity. Tobi was great to me up until the engine came apart and I sent photos of bad machining, metal debris from assembly, toasted bearings, pics of measurements being taken, etc....I took a bunch of pics that are undeniable evidence. I've saved every email and they often prove that CHP customer service are far from truthful. Tobi also attempted to railroad the issues in the beginning by stating that CHP/CPR did not build me a long block so they are off the hook if metal found it's way to the main bearings during head and intake install. I always get this defensive attitude from Tobi and Martin. If I exposed the engine to metal debris; how did metal debris get sandwiched between the main bearings and caps? That can only happen during assembly of the small block.
CHP/CPR also enjoy bragging how they build trophy truck engines and such and there is no way that their guys screwed up. I heard this over and over and in the end Martin from CHP/CPR admitted fault with the balance job and issues with the mains. He never apologized and I guess that really bothers me as I think it should.
I'm sorry that I've taken up the bandwidth but I've had enough of CHP/CPR's non-existent customer service. For those who may think I'm biased and such....I'm a repeat customer. I have another CHP 347 with the 5.315 rods and originally had the old Probe SRS 10666-030 pistons. I was very happy with that engine and it was just rebuilt to go into my son's car.
In the end; Martin offered me $707.00. I asked for $1000.00. Martin and I went back and forth via email for a couple of weeks. Martin's attitude pushed me to the point of considering a legal avenue and I told him so. His offer of $707.00 was pulled and here we are. Am I pig headed for not accepting Martin's offer after months of receiving the worst customer service ever? You betcha! It is the principle of the matter.
You are all free to judge me as you please, but I know in my heart that I have typed the honest truth here. I still have all of the photos, emails and damaged parts.
Buyer Beware folks. People deserve to know who provides great customer service and who doesn't. Somehow these companies get away with it. I'm so thankful that I sent the engine to a local party who is unbiased. To this day; my machinist does not know who built the short block originally nor did he ask. He did get a chuckle out of Martin's insults though.
- Status
- Not open for further replies.
181 - 199 of 199 Posts
No one is going to bash you.
So who do I take my block to get machine work done in socal? Im in San Diego but will drive out to LA or riverside.
Total Performance
10133 Prospect Ave
Santee, CA 92071
(619) 756-3550
[email protected]
Manny's Hardcore Performance
8295 Beech Ave - Ste B
Fontana, CA 92335
(909) 429-3987
[email protected]
10133 Prospect Ave
Santee, CA 92071
(619) 756-3550
[email protected]
Manny's Hardcore Performance
8295 Beech Ave - Ste B
Fontana, CA 92335
(909) 429-3987
[email protected]
thank you!Total Performance
10133 Prospect Ave
Santee, CA 92071
(619) 756-3550
[email protected]
Manny's Hardcore Performance
8295 Beech Ave - Ste B
Fontana, CA 92335
(909) 429-3987
[email protected]
'
Just two actually but they are big and veiny, no ****!
"You and Martin both did me wrong and called me a liar" You never sent the parts in to inspect and wanted us to take your ford for everything, at one point Martin was even going to compensate you for the shortblock, you two kept emailing back and forth and he knew you were going to post it on the internet, did not care. Company policy is company policy and it was his to change if he wanted. At one point he offered to rebuild it completely and dyno test it with no money out if your pocket if it was CPR/CHP' and you only purchased a shortblock. Again you refused, We were building about 160 engines a year and none were rushed and I have no reason to defend him but when I and my friend the engine builder were there, a lot of performance and racing engines were built.
Funny how now the block was cracked yet your great machine shop did not do what most machine shops I deal with do when doing an inspection. You could have received a new block if it really was cracked but your turned it down.
"It speaks volumes that you stayed at CHP/CPRE even while knowing what Martin had going on in the shop in hopes of becoming a partner. You are just as guilty as him for not coming forward sooner"
Yes it does, I was there because my friend the engine builder was there and all was harmony as long as I set up the combos and he built them. All of the talent was still there when you decided not to have us inspect the engine so it really has no bearing to my warning of future individuals.
"You can't just wash your hands of that operation because you were just as much a part of it."
Everyone is different and you can't make everyone happy but understanding goes a long way because no matter what you say, hundreds of people that dealt with me are very happy and send Mark and I a lot of business. Right now I am fixing a situation from a customer I had while I was at Crappy Performance Racing/CPR in Gardena. Set up a Customer with an expensive rotating assembly with custom dome tops and machine work. Order was completed days before I left and even not working there the customer depended on me to push CPR's employees to get his order ready because they would not return his calls and finally got his parts. Months later he was about to install the heads and to his surprise the domes hit his head and was obviously not happy, could not get anything from them and called me. Mind you, I was never paid for this order and thousands worth that I had going but despite what you may say about me, I am a car guy and called the piston manufacturer to straighten this out. Engineer said "Pistons are correct and that I put down the wrong style cylinder head" I have been doing this for almost 20 years(So I knew I was right) and weeks later the piston company would not do anything without receiving the pistons. See how that works? Did I or the customer start bashing them online? Nope. He handled it a little different and he is out of the country, he took the engine apart, shipped me pistons and heads at great expense to him and I have been taking care of him for FREE!
Now I don't think I have bashed you but remember that for every action there is a reaction.
"You have a lot of balls coming back into this thread and pushing your agenda like nothing ever happened "Toby;
You have a lot of balls coming back into this thread and pushing your agenda like nothing ever happened. You and Martin both did me wrong and called me a liar regardless of all of the pics and documentation I provided. I even invited Mark to come down and see the engine disassembly himself.
I'll give you a little update about your engine. The block was cracked and a cylinder was leaking combustion into the coolant thus blowing the freeze plugs. Of course: my builder wanted to mag the block and I said no need. Well that bit me in the arse! I lost all the way around on that pile of scrap metal.
It speaks volumes that you stayed at CHP/CPRE even while knowing what Martin had going on in the shop in hopes of becoming a partner. You are just as guilty as him for not coming forward sooner. You basically got what was coming to you although I wouldn't wish it on anyone. You can't just wash your hands of that operation because you were just as much a part of it.
I'm sure the klan will be checking in soon to bash me. I could care less at this point but I can tell you that an apology would have went a long way.
Just two actually but they are big and veiny, no ****!
"You and Martin both did me wrong and called me a liar" You never sent the parts in to inspect and wanted us to take your ford for everything, at one point Martin was even going to compensate you for the shortblock, you two kept emailing back and forth and he knew you were going to post it on the internet, did not care. Company policy is company policy and it was his to change if he wanted. At one point he offered to rebuild it completely and dyno test it with no money out if your pocket if it was CPR/CHP' and you only purchased a shortblock. Again you refused, We were building about 160 engines a year and none were rushed and I have no reason to defend him but when I and my friend the engine builder were there, a lot of performance and racing engines were built.
Funny how now the block was cracked yet your great machine shop did not do what most machine shops I deal with do when doing an inspection. You could have received a new block if it really was cracked but your turned it down.
"It speaks volumes that you stayed at CHP/CPRE even while knowing what Martin had going on in the shop in hopes of becoming a partner. You are just as guilty as him for not coming forward sooner"
Yes it does, I was there because my friend the engine builder was there and all was harmony as long as I set up the combos and he built them. All of the talent was still there when you decided not to have us inspect the engine so it really has no bearing to my warning of future individuals.
"You can't just wash your hands of that operation because you were just as much a part of it."
Everyone is different and you can't make everyone happy but understanding goes a long way because no matter what you say, hundreds of people that dealt with me are very happy and send Mark and I a lot of business. Right now I am fixing a situation from a customer I had while I was at Crappy Performance Racing/CPR in Gardena. Set up a Customer with an expensive rotating assembly with custom dome tops and machine work. Order was completed days before I left and even not working there the customer depended on me to push CPR's employees to get his order ready because they would not return his calls and finally got his parts. Months later he was about to install the heads and to his surprise the domes hit his head and was obviously not happy, could not get anything from them and called me. Mind you, I was never paid for this order and thousands worth that I had going but despite what you may say about me, I am a car guy and called the piston manufacturer to straighten this out. Engineer said "Pistons are correct and that I put down the wrong style cylinder head" I have been doing this for almost 20 years(So I knew I was right) and weeks later the piston company would not do anything without receiving the pistons. See how that works? Did I or the customer start bashing them online? Nope. He handled it a little different and he is out of the country, he took the engine apart, shipped me pistons and heads at great expense to him and I have been taking care of him for FREE!
Now I don't think I have bashed you but remember that for every action there is a reaction.
JBA Racing in San Diego is an awesome shop to use.
What about my engine? or just my own parts back ha.
customperformanceracingengines.com - my new site
What about my engine? or just my own parts back ha.
customperformanceracingengines.com - my new site
JBA Racing in San Diego is an awesome shop to use.
What about my engine? or just my own parts back ha.
customperformanceracingengines.com - my new site
[/QUOTE
CHP will live in your brain forever. 😂😂😂
Does JBA do machine work?JBA Racing in San Diego is an awesome shop to use.
What about my engine? or just my own parts back ha.
customperformanceracingengines.com - my new site
And no one here has any control of what CPR/CHP does. Have you lawyered up? This does go beyond a small claim court deal.
So is he.Over 5,200 views on my google reviews alone. 21,000 views on my google review pictures.
I'm just spreading the word
That doesn't count yelp, and the other site analytics.
I think they do but not sure there. They did have a super clean engine building room (I could see from the DYNO bay) and have some machinist's on their website.Does JBA do machine work?
And no one here has any control of what CPR/CHP does. Have you lawyered up? This does go beyond a small claim court deal.
Working on the legal side of things. Small claims or Civil.
Who was in charge during this debacle? I suppose the customer was lying as well?
1,900 RPM engine vibration, new 331 stroker
1,900 RPM engine vibration, new 331 stroker
You have got to be kidding me! My machinist didn't do what most machine shops do? You guys didn't even align hone the mains on my block and said you only do it if the block needs it! Nobody I have ever used skips that step and mine was tapered badly. I'm partly to blame for the crack being missed as my machinist wanted to check it and I declined thinking the block would at least be fine. My bad. If you don't believe me; message me and I'll give you the info for the shop that built me a whole new 347 short block at the tune of $3300.00. I hardly think I'd spend that much if your block wasn't cracked.'
"You have a lot of balls coming back into this thread and pushing your agenda like nothing ever happened "
Just two actually but they are big and veiny, no ****!
"You and Martin both did me wrong and called me a liar" You never sent the parts in to inspect and wanted us to take your ford for everything, at one point Martin was even going to compensate you for the shortblock, you two kept emailing back and forth and he knew you were going to post it on the internet, did not care. Company policy is company policy and it was his to change if he wanted. At one point he offered to rebuild it completely and dyno test it with no money out if your pocket if it was CPR/CHP' and you only purchased a shortblock. Again you refused, We were building about 160 engines a year and none were rushed and I have no reason to defend him but when I and my friend the engine builder were there, a lot of performance and racing engines were built.
Funny how now the block was cracked yet your great machine shop did not do what most machine shops I deal with do when doing an inspection. You could have received a new block if it really was cracked but your turned it down.
"It speaks volumes that you stayed at CHP/CPRE even while knowing what Martin had going on in the shop in hopes of becoming a partner. You are just as guilty as him for not coming forward sooner"
Yes it does, I was there because my friend the engine builder was there and all was harmony as long as I set up the combos and he built them. All of the talent was still there when you decided not to have us inspect the engine so it really has no bearing to my warning of future individuals.
"You can't just wash your hands of that operation because you were just as much a part of it."
Everyone is different and you can't make everyone happy but understanding goes a long way because no matter what you say, hundreds of people that dealt with me are very happy and send Mark and I a lot of business. Right now I am fixing a situation from a customer I had while I was at Crappy Performance Racing/CPR in Gardena. Set up a Customer with an expensive rotating assembly with custom dome tops and machine work. Order was completed days before I left and even not working there the customer depended on me to push CPR's employees to get his order ready because they would not return his calls and finally got his parts. Months later he was about to install the heads and to his surprise the domes hit his head and was obviously not happy, could not get anything from them and called me. Mind you, I was never paid for this order and thousands worth that I had going but despite what you may say about me, I am a car guy and called the piston manufacturer to straighten this out. Engineer said "Pistons are correct and that I put down the wrong style cylinder head" I have been doing this for almost 20 years(So I knew I was right) and weeks later the piston company would not do anything without receiving the pistons. See how that works? Did I or the customer start bashing them online? Nope. He handled it a little different and he is out of the country, he took the engine apart, shipped me pistons and heads at great expense to him and I have been taking care of him for FREE!
Now I don't think I have bashed you but remember that for every action there is a reaction.
I told you on the phone that I had nothing to hide and asked you to send Mark to my machinist's shop to see the engine. You told me that Mark was in bad health. Heck; I would have brought it to him being he's local. I sure as hell wasn't stupid enough to drive to California and back to get dumped on once again let alone the trip cost. You guys couldn't even get the balance job right let alone all of the other issues. You expected me to go through that again? Seriously? I wasn't born yesterday. The shop continued to fubar builds after my fiasco. I think my move to go local was a smart one and I have no regrets there. Martin treated me like crap with his cocky attitude and the thought that his people could do no wrong. You made the conscious choice to stand by him just as you did with other bad builds.
Again; I was called the liar as I presented photos, measurements and facts. I documented everything.
Now we have Shipracer in the lurch with his parts sitting at CPR and can't get Martin or Nate to return them. This is another build that crumbled while under your wings.
What ticks me off also is the fact that Mark defended CHP/CPRE as if his old crew could do no wrong. Now he's seen the light and has done a 180.
Things started well between us Toby. It's too bad that you didn't follow up with your builder to make sure he balanced the rotating assembly using my parts that I shipped to you. You denied any wrong doing and started in with an attitude just as Martin did. You didn't apologize to me during our correspondence over the balance issue. You just gave me an "as a matter of fact" reply that you discovered the huge fumble.
Again; did you really expect me to return the abortion of a short block back to you? The warranty policy even changed during the whole deal. How convenient. You told me one thing and Martin told me another.
I could care less how many engines are built there. The true measure of a company is how they handle customer issues. To ask a customer to deliver the engine out of state themselves and not offer compensation is just wrong.
I can only hope that attitudes are left at the door in your future dealings. I had many sleepless nights while you and Martin denied any wrong doing and blamed everything on me.
The only consolation I receive is seeing that it isn't just me that had customer service issues with CHP/CPRE. I've received PM's from folks sharing similar experiences and told that it was all their doing. I feel badly for all of those who have gone through this with those businesses.
Time will tell how Vigilante conducts business. I suspect some hard lessons obained in the past will make the business a success. The only thing I ask kindly is to move your off topic conversations to your own threads.
I'm done with this and I've said my peice. I'm going on 60 and I don't need the stress. Lord knows there's enough negativity and hatred going on during these times. Peace...
I look at their web page and saw a balancer but no machines other than that.I think they do but not sure there. They did have a super clean engine building room (I could see from the DYNO bay) and have some machinist's on their website.
Working on the legal side of things. Small claims or Civil.
Kind of reminds me of an old saying;I could care less how many engines are built there. The true measure of a company is how they handle customer issues. To ask a customer to deliver the engine out of state themselves and not offer compensation is just wrong.
“You can build a million bridges, and only suck one cock, but ain’t nobody gonna call you a bridge builder” Lol
I was....although I knew nothing about it at the time.Who was in charge during this debacle? I suppose the customer was lying as well?
1,900 RPM engine vibration, new 331 stroker
I read all the way through the thread. I think it's safe to assume you didn't.
The problem was the Summit balancer, nothing we did. When he brought in the balancer we balanced it to a standard, which was the only way we could possibly do it.
For the record, the customer never lied, and neither did we. So what's the problem? If you want to turn this into a sh*t show, just keep on rocking my boat.
I suggest you not let your anger at Martin get the better of you.
No go back to beating your wife, or whatever it is you do for recreation.
fasterthangas said:
Sometimes you tell a customer to bite it, not because he's wrong but because he's just that kind of a jerk. I'm beginning to suspect......I couldn't care less how many engines are built there. The true measure of a company is how they handle customer issues. To ask a customer to deliver the engine out of state themselves and not offer compensation is just wrong.
And, when you invest in, and build a company, you can shoot you mouth about how a company should be run. In the meantime, you're just shooting your mouth off.
So stop telling everyone how you're "done with this." You ain't done....you're ate up with it.
Do something about it.....or don't.
The paying customers are investing and helping build the companies as well 
Their money is still green even if they are *******s. Being an ******* shouldn't void a warranty or money paid for a product.
CPR/CPRE - where your engine will need CPR! Thanks for all the PMs, glad to deter some engines away from Crappy Performance Engines!
Speak with your wallets!
Their money is still green even if they are *******s. Being an ******* shouldn't void a warranty or money paid for a product.CPR/CPRE - where your engine will need CPR! Thanks for all the PMs, glad to deter some engines away from Crappy Performance Engines!
Speak with your wallets!
How many times did you have to repeat that in the middle of the night so you wouldn't forget it in the morning? 😊😉CPR/CPRE - where your engine will need CPR!
181 - 199 of 199 Posts
- Status
- Not open for further replies.
Ford Mustang Forums
A forum community dedicated to Ford Mustang owners and enthusiasts. Come join the discussion about performance, production numbers, VIN decoders, modifications, troubleshooting, power adders, DIY tutorials, and more!
Full Forum Listing
Explore Our Forums
Recommended Communities
